Refund policy

We strive to ensure your complete satisfaction with our products and services. We do not accept returns or allow refunds. Store credit may be given at the discretion of SMS LLC. 

All packages are insured by USPS or UPS. We can assist you with filing a claim if a package is lost or stolen. It happens from time to time.

We have the right to refuse to deal with any customer for any reason at Sierra Mountain Soap LLC.